Frequently Asked Questions
Everything you need to know about shopping with VikenPlan
How long will it take for my VikenPlan order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but usually range between 10-15 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or size exchange.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are VikenPlan garments ethically manufactured?
Yes, we are committed to ethical production. We partner exclusively with fair-trade certified factories that ensure safe working conditions and fair wages for all employees.
Can I track my package after it ships?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.